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NEWS RELEASES |
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IF YOU HAVE RECEIVED TEXT MESSAGES FROM DADE COUNTY FEDERAL CREDIT UNION, PLEASE DO NOT RESPOND
February 2, 2009
If you have received text messages to contact CUNA Card Services at 866-446-2319 or if you are receiving messages that say that your debit/ATM card was blocked and to please call 866-925-7040. Please do not respond to these messages, Dade County Federal Credit Union will not contact you via email or text message regarding your ATM/Debit/Credit Card. DCFCU or our Third Party Vendors will not request your card information via TEXT MESSAGING OR EMAILS. Credit Union National Association is aware of a number of text messages and emails that are circulating under subjects like: - Account De-activation
- Account Status Alert
- Changes to Terms and Conditions
- Irregular Activity
These e-mails and text messages ask that the customer call a number in order to have their account reactivated. Some may request that you leave callback information or provide your financial information directly. All of these e-mails are fraudulent. Please do not respond to these messages. We, as your financial institution would never solicit your personal identification information via email. If you did respond to such a solicitation, please contact us at 305-471-5080.
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ARCHIVES >>
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| FOR INFORMATION |
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Send us an email
Or call us at:
305-471-5080
Toll Free 1-800-299-7147
Monday-Friday
8:00am to 5:30pm
Saturday
9:00am to 12:00pm
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| AFTER HOURS |
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Lost/Stolen Visa Credit Cards and Visa Debit Cards
To report a lost or stolen debit/ATM card, please call 1-800-754-4128
To report a lost or stolen Visa credit card, please call 1-800-449-7728
Blocked Visa Credit Cards and Visa Debit/ATM cards
To find out why your debit/ATM card was blocked, please call 1-800-890-5097
To find out why your Visa credit card was blocked, please call 1-800-654-7728
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